Returns Terms & Conditions
New Unused Item Returns/Order Cancellations & Refunds
- Do not ship any returns before receiving a return authorization and RMA number. No credit will be issued for items returned without authorization or for items not specifically listed on the approved return request.
- Customers may return items in new, resellable condition (original packaging intact) within 45 days of purchase.
- A 20% restocking fee applies to all non-defective returns/order cancellations.
- Neither original nor return shipping is refundable.
- If the return drops the original order value below a free-shipping or promo threshold, Auto Ricambi will deduct that benefit from the refund.
- Return shipping costs are the customer’s responsibility. COD returns will be refused. Auto Ricambi, LLC is not responsible for damage or loss incurred during return shipping.
- Auto Ricambi, LLC reserves the right to wait up to 30 days after receipt of a returned item before issuing any credits pending inspection and/or testing.
- Only items purchased initially from Auto Ricambi, LLC are eligible for return and/or warranty consideration.
- Once a return is deemed to comply with Auto Ricambi, LLC's herein-stated return policy, a refund or gift card for the original purchase price will be issued.
- International Returns - All items returned to Auto Ricambi, LLC from outside the United States of America must be clearly marked as Return of Merchandise on all customs and shipping documents to avoid customs and duties. Auto Ricambi, LLC is not liable for any duties and/or customs incurred. Any duties, customs, and/or fees will be deducted from the return amount. Auto Ricambi, LLC reserves the right to delay processing any international return until all customs forms have been processed and/or paid.
How to Start a Return
Email us with the following:
- Order number
- Reason for return
- Auto Ricambi will reply quickly with an RMA number and return instructions.
- Write the RMA clearly on the outside of the package.
- Auto Ricambi strongly recommends insuring return shipments; Auto Ricambi is not responsible for loss or damage in transit.
- An RMA must be issued in order to process a return; no RMA, no refund/return.
Once Auto Ricambi receives a customer's email, it will be reviewed, and the customer will be provided a return authorization and RMA number via email. All returns must be clearly marked with the provided RMA number on the outside of the package.
Absolutely NO returns will be accepted:
- Electrical parts & fuel-injection components
- Tools
- Electric fuel pumps (unless defective — Auto Ricambi tests them; any debris voids warranty)
- Books & manuals
- Special-order items
- Partial kits (entire kit must be returned)
- Any item that has been installed, opened, or used in any way
- Shipping charges
No Returns on Used Items
Used items purchased from Auto Ricambi may not be returned.
All sales on used items are final.
Return Shipping Address:
Auto Ricambi, LLC
135 S. Demoss Road, Box 1087
Archer City, Texas 76351 USA
Phone: +1 682-233-3428
Email us