Returns Terms & Conditions
Returns Terms & Conditions
New Unused Item Returns/Order Cancellations & Refunds
- You may return items in brand-new, resellable condition (original packaging intact) within 45 days of purchase.
- 20% restocking fee applies to all non-defective returns/order cancellations.
- Original + return shipping is non-refundable.
- If the return drops your original order below a free-shipping or promo threshold, we’ll deduct that benefit from the refund.
- Do not ship any returns before receiving a return authorization and RMA number. No credit will be issued for items returned without authorization or for items not specifically listed on the approved return request.
- Return shipping costs are the responsibility of the customer. COD returns will be refused. We highly recommend that all returns be insured. Auto Ricambi, LLC is not responsible for damage or loss incurred during return shipping.
- Auto Ricambi, LLC reserves the right to delay issuing any credits pending inspection and/or testing.
- Only items purchased initially from Auto Ricambi, LLC are eligible for return and/or warranty consideration.
- Once a return is deemed to comply with Auto Ricambi, LLC's herein-stated return policy, a refund or gift card for the original purchase price will be issued.
- International Returns - All items returned to Auto Ricambi, LLC from outside the United States of America must be clearly marked as Return of Merchandise on all customs and shipping documents to avoid customs and duties. Auto Ricambi, LLC is not liable for any duties and/or customs incurred. Any duties, customs, and/or fees will be deducted from the return amount. Auto Ricambi, LLC reserves the right to delay processing any international return until all customs forms have been processed and/or paid.
How to Start a Return
Email with the following:
- Order number
- Reason for return
- We’ll reply quickly with an RMA number and return instructions.
- Write the RMA clearly on the outside of the box — no RMA = no credit.
- We strongly recommend insuring return shipments; we’re not responsible for loss or damage in transit.
Once we receive your email, we will review and provide a return authorization and RMA number via email. All returns must be clearly marked with the provided RMA number on the outside of the package.
Absolutely NO returns on:
- Tools
- Electrical parts & fuel-injection components
- Electric fuel pumps (unless defective — we test them; any debris voids everything)
- Books & manuals
- Special-order items
- Partial kits (entire kit must be returned)
- Anything that has been installed, opened, or used in any way
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Used Item Returns
Used items purchased from Auto Ricambi’s Garage Sale may not be returned and are only warrantied for fitment at the time of receipt - otherwise, used items are not returnable. All sales on such items are final.
Items returned for a refund that reduces the value of the initial purchase below the qualification level of any promotion, such as free shipping, will be subject to a reduction of the refund amount.
Auto Ricambi, LLC reserves the right to assess a 20% restocking fee for any and all returns.
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Return Shipping Address:
Auto Ricambi LLC
135 S. Demoss Road, Box 1087
Archer City, Texas 76351 USA
Phone: 682-233-3428
Email: info@autoricambi.us
(Last updated: December 2025)