Shipping Terms & Conditions

Shipping Details

Shipping Note: The courier controls any service guarantees, including updates on delivery times or delays — please check the provided tracking numbers for the latest information.

Shipping – Fast, Fair & Transparent

Auto Ricambi prioritizes speed and accuracy!

Auto Ricambi works hard to process orders promptly once they are placed. Processed orders are shipped as quickly as possible, depending on the selected shipping method. Larger orders, large items or orders requiring specialized packaging may take longer to prepare and ship.
Shipping costs are calculated based on the actual weight and box dimensions.
On rare occasions, Auto Ricambi may drop-ship certain items directly from our suppliers to the customer for faster delivery.
U.S. Delivery: Because of our central location, most continental U.S. locations receive orders in 1-4 business days via ground shipping.
International Delivery: Delivery times vary depending on location and local customs clearance times.
Expedited Options: We offer overnight and second-day air service on most items. The options are displayed at checkout; if you need faster shipping
Tracking: Once orders are shipped, Auto Ricambi will provide the customer with a tracking number. Check that tracking number for real-time updates – local factors can affect timing.
Changes After Ordering: Any requests made after placement will delay shipment and may increase shipping costs.
Shipping is available only on business days (no weekends). Transit begins the day after the order has been received by the shipping company.

Ground / Home Delivery — Stalled Packages

For Ground and Home Delivery shipments, transit status is determined by the carrier’s tracking scans.

If a Ground or Home Delivery package shows no movement (no new scan, location update, or delivery attempt) for 7 consecutive business days after the last recorded carrier scan, Auto Ricambi will treat the shipment as lost.

“Business days” means Monday–Friday, excluding U.S. federal holidays. Weekends and holidays do not count toward the 7-day period.
Once the package is considered lost under this rule, the customer should contact Auto Ricambi by email with the order/sale number and tracking number. Auto Ricambi will open a carrier claim on the customer’s behalf and will re-ship the parts.
Keep the original shipping confirmation and any delivery notices. Do not discard packaging if the package later appears.
Auto Ricambi cannot control carrier service guarantees. Tracking on the courier’s site is the official record of movement.

This stalled-package rule applies to Ground and Home Delivery only. Expedited, overnight, and second-day air services follow the carrier’s published service standards and claim windows.

Return Shipping Address:

Auto Ricambi, LLC
135 S. Demoss Road, Box 1087
Archer City, Texas 76351 USA

Phone: +1 682-233-3428
Email us